obsessing and exaggerating

I nearly drove myself to a stroke this morning obsessing about a potential issue that in the end didn't arise.
Unfortunately, I have this propensity to do this, along with talking things out with myself, but don't worry, I haven't got to the dangerous stage of answering myself back - Yet!

Today, I have worn several different hats at work-not literally you realise. They have ranged from the catering, medical, personal servant, administrative and marketing to counselling, hospitality and supervisory. It takes flexibility and thinking on your feet to juggle them all. There are shades of "Waiting for Godot" in more areas than one as we often spend a lot of time hunting for hats, shoes, handbags, teeth etc. and trying to match them up with their owners. I hasten to add that this isn't because of institutionalism - e.g. the old communal clothes pile or bucket of false teeth, if- it -fits -it's-yours scenario - but because people can be incredibly inventive if they decide to hide something or even just want to dispose of things temporarily.
One has to think laterally when hunting for false teeth - I have found them inside socks (still on the wearer's feet) stuffed inside cushions, other people's handbags, pushed down the owner's underwear, (upper and lower), put in the waste paper bin, you name it. Fortunately, I am not squeamish, except about snot, so digging dentures out of some one's underpants with breakfast still in situ, does not bother me. The problem is once said dentures have been cleaned then getting them back into the owner's mouth is not so easy. You know these teeth belong in this mouth but suddenly the mouth seems to have shrunk two sizes and no amount of manipulation will re-unite the two. Of course, once left to their own devices, the owner will either solve the problem themselves or find another hiding place!
The tenacity and perseverance of people, even when it's misplaced, is enormous. I remember a night when a resident spent the entire shift purposefully trying to cram her feet into shoes that were at least two and a half sizes smaller than her own. When presented with her own shoes she tossed them aside and went back to the tussle, either that or walk around in her stocking feet, until morning. The abandoned shoes, still where she had left them, were pounced upon and reclaimed with joy. Whether daylight made them look different I don't know, but suddenly she recognised them and all was well until the next night.

I think I did rather well at the marketing, despite not being prepared, but the proof will be if/when a booking eventuates. Meeting and greeting is all very well and I try to tailor my approach to the customer, but having to do it just after escorting the corpse of someone you have looked after for five years, is not so easy.

As for the exaggeration part of the title, well, sometimes staff are not happy unless they are hamming it up and their encounter with difficult Mrs.X was so much worse than anyone else's, their aches and pains are more intense, even to the staff member I met tonight who came on duty telling me that not only was it "freezin, but honestly there's a blizzard out there..." I got myself ready to come home, all wrapped up etc. and walked out to dry surfaces, a clear sky, and no sign of snow. Is it just me? Or am I turning into an ultra reactionary? They really do not seem to have any sense of degree or balance.